success story of
Streamlining Operations and Enhancing Road Safety: How KoreCent Solutions Helped Startrack Achieve its Goals with End-to-End ERP Implementation
about our customer
Startrack is a leading company in technology development, tracking services, fleet control, cell phones, cold rooms, and tanks. With a focus on innovation, the company offers a range of solutions to help its customers streamline their operations and enhance their efficiency. Startrack's tracking service provides customers with all the tools they need for the supervision and collection of information, enabling them to monitor their fleets in real-time, optimize routes, and increase driver safety.
Startrack approached KoreCent Solutions with a challenge. They were in need of an end-to-end ERP implementation that could handle their complex business processes. Startrack required a solution that would allow them to manage their operations more efficiently, reduce costs, and improve customer satisfaction. In addition, Startrack needed a solution that could handle custom processes specific to their business.
To address the challenges that Startrack was facing, KoreCent Solutions implemented an end-to-end ERP system that provided the company with a range of benefits.
Single Platform Integration:
The ERP system integrated all of Startrack's departments, including sales, inventory, accounting, and human resources, into a single platform. This allowed for real-time visibility into operations and enabled the company to make data-driven decisions. The integration also streamlined internal workflows, reducing manual errors and improving overall efficiency. For example, the integration between sales and inventory modules enabled better inventory management, reducing stockouts and overstocks, while the integration between accounting and human resources modules streamlined payroll processing.
Improved Customer Service:
The ERP system also improved Startrack's customer service experience, with customers having access to real-time updates and information about their orders. The system enabled the company to provide better visibility and transparency into their operations, leading to increased customer satisfaction. For example, customers could track the status of their shipments in real-time, receiving updates on the location and estimated delivery times of their orders.
KoreCent Solutions customized the ERP system to meet the company's specific requirements. This included developing custom modules and workflows for unique processes. For example, Startrack's tracking service required real-time tracking of their vehicles. To address this, KoreCent Solutions developed a custom module that integrated with Startrack's tracking service, providing real-time updates on the location and status of their vehicles.
Overall, the implementation of the ERP system was a success for Startrack. The custom developments for unique processes, integration of all departments into a single platform, training and support provided by KoreCent Solutions, and improved visibility and efficiency, all contributed to the company's ability to enhance their operations, improve customer service, and streamline their workflows, ultimately leading to improved business outcomes.
The implementation of the end-to-end ERP system provided Startrack with improved operational efficiency. By integrating all of the company's departments into a single platform, the ERP system streamlined workflows, reducing manual errors and duplication of efforts. The automation of several processes, such as inventory management and reporting, led to increased productivity and faster turnaround times. The real-time visibility into operations allowed for better decision-making, enabling the company to optimize routes and manage their fleet more effectively
technologies and tools
Industry: Transportation, Logistics, Supply Chain and Storage