5 game-changing technologies for ecommerce businesses

From IoT-enabled inventory management to automated purchasing and cloud technology, learn how these innovations can enhance customer experience, streamline operations, and drive business growth

 · 4 min read

We all understand how critical it is to have resources available online. As more people buy and make purchases online, the growth of ecommerce is projected to accelerate. Here we will be taking a close look on 5 game-changing technologies for ecommerce businesses.


When we talk about digital transformation in the ecommerce industry, we’re talking about more than just putting products and services online. It includes :


  • Better inventory control thanks to better demand forecasting
  • Better customer experience by providing personalized experience and focusing on customer journey
  • More conversions rate hence more business growth.

Digital transformation is important if you want to survive and thrive in this new Post-COVID era. Digitizing your commerce business is not an option, but rather a need.


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Here is how IoT can improve ecommerce business processes:


Real-time Inventory Management

IoT is a powerful tool for merchants to easily manage their inventory and streamline the entire process. IoT technology makes use of  IoT sensors and RFID tags to track the products in warehouses and update the information in real-time in the system without having to add information manually.


Automated Purchasing

Iot-enabled products and gadgets are directly connected to the ecommerce platform, which can predict when a customer will need to buy a new product if the old one is about to expire or end, and recommend making an automated purchase.


Automated tracking and logistics

IoT technology, by making use of  IoT sensors and RFID tags , allows ecommerce companies to track consumer orders from the time they are placed until they arrive at the customer’s door.


4. Cloud Technology

Cloud computing offers many benefits over traditional computing in e-commerce. From providing flexible access to data and services anytime, anywhere, through secure web-based management and support.


Scalability

Cloud technology provides scalability and it gives businesses the flexibility to scale up or down as they grow. 


Cost Saving

Using a cloud platform may reduce the overall cost of doing business by reducing the cost of infrastructure, maintenance, and management.


Security

Advanced security features are available in the cloud to safeguard your businesses from attacks and other dangers.


5. Augmented Reality

In ecommerce, augmented reality (AR) provides customers with an immersive experience including real-time interactivity.


When your customer chooses to view a product or service using AR, they see exactly what the real-life item would look like. This makes it easier for them to decide whether or not they want to buy it.


AR allows your customers to try out products in their environment without leaving the comfort of their home, and increase the conversion rate.


Conclusions

These digital transformation technologies are proving to be a game-changer in the ecommerce business. Digital transformation not only automates and improves your online presence but can also be helpful automating physical store processes. This digital transformation strategy will help your business become more efficient, improve customer experience and increase revenue. To know more about the ways to onboard this digital wave,  contact us and we promise to give you the best advice and resources that will help you in taking your business to the next level. 


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