About AGI

AGI, a well-established Indonesian leader in furniture manufacturing and distribution, prides itself on quality products and exceptional customer service across residential and commercial sectors.

Challenge: Growth Hurdles Due to Fragmented Parts

AGI's success was hampered by operational limitations:

1. Inaccurate Sales Forecasting: Inaccurate sales projections hindered informed business decisions.
2. Multi-Company Management Challenges: Managing separate entities under one umbrella lacked a unified system.
3. Data Security Concerns: Concerns arose regarding access control to sensitive information.
4. Limited Performance Visibility: Lack of real-time insights into key performance indicators (KPIs) made data-driven decision making difficult.

The Solution: A Comprehensive Platform for Growth

Partnering with KoreCent, AGI implemented a platform that addressed all their critical needs:

1. Multi-Company Setup: A unified platform streamlined management of multiple companies under AGI's umbrella, fostering operational efficiency.
2. Advanced User-Level Authorization: Granular access control ensured data security and protected confidential information.
3. Improved Customer Service Module: Streamlined customer service processes enhanced customer satisfaction and fostered long-term relationships.
4. Multi-Tenant System: Scalability was ensured as the platform could accommodate multiple clients simultaneously, expanding AGI's reach.
5. Advanced Reporting and Dashboards: Customizable dashboards and scorecards provided real-time insights into critical KPIs, facilitating data-driven decision making and a competitive edge.

The Achievements: Data-Driven Decisions and Operational Excellence

The KoreCent solution empowered AGI to achieve significant improvements:

1. Accurate Business Forecasting: Projection to achievement improved to 88% from 71% in the next quarter fuelling business growth.
2. Streamlined Company Operations: Unified platform boosted operational efficiency by 15%.
3. Enhanced Data Security: Granular access control ensured information security and user breach reduced to 0%.
4. Elevated Customer Satisfaction: Latest survey reported a satisfaction scale of 7.9 from 6.2 on a scale of 10 post the implementation of the system.
5. Scalability and Growth: The multi-tenant system allowed for accommodating new clients.
6. Data-Driven Decisions: Real-time insights empowered strategic decision making.

Overall, the KoreCent platform transformed AGI's operations, fostering data-driven decision making, operational excellence, and a strong foundation for continued growth.

Technologies and Tools

1. Platform: ERPNext (Open-source Enterprise Resource Planning)
2. Framework: Frappe (Full-stack web framework for ERPNext)
3. Languages: Python, HTML, CSS, JavaScript