About Trim Depot

Trim Depot, a Canada-based construction material supplier. They offer a comprehensive selection of lumber, roofing, drywall, insulation, and more.

The Challenge: Bottlenecks Hindering Growth

Trim Depot faced internal roadblocks to meet growing customer demand. Obsolete processes for RFQs, inventory, orders, invoicing, and lead management were inefficient and cumbersome.

1. Scattered Lead Management: The absence of a centralized system for managing leads made follow-up and conversion challenging.
2. Quotation to Procurement Delays: The processes lacked a flow from quotation to procurement, leading to delays and potential business losses.
3. Inaccurate Inventory Tracking: Without real-time inventory visibility, Trim Depot risked stockouts and customer dissatisfaction.
4. Manual Order and Invoicing: Manual order processing and invoicing created inefficiencies and delayed payments.
5. Limited Sales Insights: Lack of comprehensive reporting hampered data-driven decision-making and sales optimization.

The KoreCent Solution: Building a Rock-Standing Foundation

KoreCent built and implemented a customized solution addressing Trim Depot's specific needs:

1. RFQ and Procurement System: A user-friendly platform facilitated the efficient creation and tracking of quotes, ensuring a smooth transition to procurement.
2. Centralized Lead Management: A unified system allowed for efficient lead tracking and follow-up, maximizing sales conversion opportunities.
3. Real-Time Inventory Tracking: Insights into inventory levels, allowing proactive restocking and avoiding stockouts.
4. Automated Order and Invoicing: Streamlined order processing and invoicing, enabling faster generation of accurate invoices and quicker payments.
5. Reporting and Dashboards: Detailed reports and intuitive dashboards offering business and P&L analysis empowered Trim Depot to identify improvement areas.

The Achievements: Building a Skyscraper 

Trim Depot built a new success story with significant improvements:

1. Efficient and Automated Workflows: Streamlined workflows reduced processing time from quotation to order fulfillment cycle, with a TAT reducing to 5 hours from 18 hours.
2. Increased Sales Conversion: A robust lead management system facilitated timely follow-up, leading to an increased sales conversion of 45%.
3. Powerful RFQ management: The customer satisfaction score increased to 8.9/10 from 6.2/10 after the automated workflows eliminated errors and delays in the quotation-to-procurement pipeline.
4. Advanced Data Analytics: Optimize business strategies, improve operational efficiency, and identify opportunities for growth, achieving a 39% increase in sales in the next 6 months.

Technologies and tools

1. Platform: ERPNext (open-source enterprise resource planning)
2. Framework: Frappe (a full-stack web framework for ERPNext)
3. Languages: Python, HTML, CSS, JavaScript