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Wholesale Building Materials
Constructing a Success Story with Trim Depot
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About Trim Depot
Trim Depot, a Canada-based construction material supplier. They offer a comprehensive selection of lumber, roofing, drywall, insulation, and more.
The Challenge: Bottlenecks Hindering Growth
Trim Depot faced internal roadblocks to meet growing customer demand. Obsolete processes for RFQs, inventory, orders, invoicing, and lead management were inefficient and cumbersome.
- Scattered Lead Management: The absence of a centralized system for managing leads made follow-up and conversion challenging.
- Quotation to Procurement Delays: The processes lacked a flow from quotation to procurement, leading to delays and potential business losses.
- Inaccurate Inventory Tracking: Without real-time inventory visibility, Trim Depot risked stockouts and customer dissatisfaction.
- Manual Order and Invoicing: Manual order processing and invoicing created inefficiencies and delayed payments.
- Limited Sales Insights: Lack of comprehensive reporting hampered data-driven decision-making and sales optimization.
The KoreCent Solution: Building a Rock-Standing Foundation
KoreCent built and implemented a customized solution addressing Trim Depot's specific needs:
- RFQ and Procurement System: A user-friendly platform facilitated the efficient creation and tracking of quotes, ensuring a smooth transition to procurement.
- Centralized Lead Management: A unified system allowed for efficient lead tracking and follow-up, maximizing sales conversion opportunities.
- Real-Time Inventory Tracking: Insights into inventory levels, allowing proactive restocking and avoiding stockouts.
- Automated Order and Invoicing: Streamlined order processing and invoicing, enabling faster generation of accurate invoices and quicker payments.
- Reporting and Dashboards: Detailed reports and intuitive dashboards offering business and P&L analysis empowered Trim Depot to identify improvement areas.
The Achievements: Building a Skyscraper
Trim Depot built a new success story with significant improvements:
- Efficient and Automated Workflows: Streamlined workflows reduced processing time from quotation to order fulfillment cycle, with a TAT reducing to 5 hours from 18 hours.
- Increased Sales Conversion: A robust lead management system facilitated timely follow-up, leading to an increased sales conversion of 45%.
- Powerful RFQ management: The customer satisfaction score increased to 8.9/10 from 6.2/10 after the automated workflows eliminated errors and delays in the quotation-to-procurement pipeline.
- Advanced Data Analytics: Optimize business strategies, improve operational efficiency, and identify opportunities for growth, achieving a 39% increase in sales in the next 6 months.
Technologies and tools
- Platform: ERPNext (open-source enterprise resource planning)
- Framework: Frappe (a full-stack web framework for ERPNext)
- Languages: Python, HTML, CSS, JavaScript